ADVANCE WAITLIST & DAY-OF-SHOW STANDBY LINE

 

 

The Mercyhurst Institute for Arts & Culture strives to make every performance accessible to as many patrons as possible. If a performance is sold out, we offer two options for those still hoping to attend: an Advance Waitlist and a Day-of-Show Standby Line. Please review the policies below to understand how each option works.

ADVANCE WAITLIST

 

If a performance is sold out, you may request to be added to the Advance Waitlist.

  • How to Join: Call the box office at 814-824-3000 during regular hours (Tuesday through Thursday, noon to 5 p.m.) with your name, phone number, and number of tickets desired.

  • How It Works: If tickets are returned or additional seats are released, we will contact patrons on the waitlist in the order requests were received.

  • Important Notes:

    • Being on the waitlist does not guarantee ticket availability.

    • If contacted, you will have a two-hour window to complete your purchase before we move to the next person on the list.

    • On the day of the performance, we will begin contacting patrons as tickets become available. Because timing is critical, you must answer your phone when we call; otherwise, we will immediately move to the next name on the list.

    • Payment by credit card is required to complete your purchase.

    • If you do not respond within the two-hour window, your name will be moved to the end of the waitlist.

DAY-OF-SHOW STANDBY LINE

 

If you didn’t get on the advance waitlist or missed the window, we also offer a Standby Line at the venue on the day of the performance.

  • When to Arrive: Standby begins 90 minutes prior to showtime at the performance venue.

  • How It Works: Any unclaimed or last-minute returned tickets will be released to the standby line 5–15 minutes before curtain.

  • Important Notes:

    • Standby seats are limited and not guaranteed.

    • Payment is required immediately if a ticket becomes available.

    • Seating may be scattered depending on availability.